When using the SYNC PROFORMA button in Fairwater for an S5 call, if there is an expense mapping issue you will receive a message similar to below meaning the PDA cannot sync to Simply5 until the expense code mapping is completed. If you receive such messages, please immediately forward to Cindy Wells, with copy to […]
Category: Simply5
S5 Calls where NLI is Owner Agent for S5 Client and Full Agent for Charterer
For S5 calls where we NLI is appointed as Owner Agent to S5 Client (in Simply5), but NLI is also acting as Full Agent for the Charterer, then the NLI port office should create a new call in Fairwater for this vessel, but should set “Agent Type” equal to “Non-Vessel Call”, so that we don’t […]
Q&A – S5 CALLS IN FAIRWATER AND SIMPLY5 SYSTEMS
Below are some questions related to S5 call handling in Simply5 and Fairwater, along with answers, for your guidance.
FAIRWATER PDA REQUIRED REMARKS FOR “OTHER” SERVICES ON S5 CALLS
We have now implemented programming in Fairwater, so that when you are entering service items, if the service code contains the word “Other” or if the S5 code that our FW code maps to contains the word “Other”, you will be required to enter a PDA remark for that line item. The Proforma Remarks box […]
S5 CALL HANDLING IN FAIRWATER AND SIMPLY5 SYSTEMS
Please note the below activities, and how you will handle for the S5 calls that show “Call Type” of “FW” in Simply5: Simply5 System will be used to: Fairwater System will be used to: If you are also appointed as Charterer Agent or Cargo Agent by a non-S5 party, please create a new vessel call […]
** SIMPLY5(S5) PDA RECALL / REVISE FUNCTION **
Port offices sometimes will use the SYNC PROFORMA button in Fairwater to submit proforma to Simply5, but then later, will add more services or fees and then try to click SYNC PROFORMA button again. Please note that this will not work. If you need to change a proforma already synched, then you must go to […]