Husbandry Support Document Requirements

Below is a streamlined version of instructions, organized so teams can quickly understand what must be provided to avoid billing kickbacks and ensure proper upload of support documents.              If the Captain or crewing agency does not provide full details, reply and request confirmation of the complete list (names + ranks). Request one hotel service line […]

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Cash Corrections (ReApplications)

Work In Process (Unbilled Receipts) – Add a DA Problem using Problem Type “CASH”. Enter comments explaining the movement needed. Accounts Receivable (Billed Receipts) – Add a DA Follow Up using Collection Status “Cash Reapplication Requested”. Enter comments explaining the movement needed.

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Rendering Guidelines/Billing Instructions

Billing Instructions get added to the Principal Master (Principal Management) using the Rendering Guidelines.  These are available in the DA Processing screen under DA Notes/Rendering Guidelines.  They are also available on the Agency Fee & Services Tab.

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Call Setup Allowed in

1) Fairwater Only – NON S5 Billing Party and NON S5 Responsible Party. This is the Default Setting. 2) Simply5 Only – S5 Billing Party and S5 Responsible Party.  PDA/FDA sync to Simply5 system. 3) Either – Allows for NON S5 Billing Party and S5 Responsible Party to be created in Simply5 and synced to […]

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Miscellaneous Notes

Under the Agency Fee & Services Tab, just above where service items are entered is a Misc Notes section. This section can be used to communicate information about individual files between Principal Accounting and port. You can also upload documents here that DO NOT need to go into the DA, but are informational (any documents […]

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File Validation

For the DA Billing process to work correctly files must be validated only when all services have been entered. The system then shows the file as ready to bill after all invoices are received against the open PO’s. When validating files: While we are asking that all files be validated within 10 days of sailing, […]

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ACCOUNTING EMAIL DISTRIBUTION ADDRESSES

To assist you in knowing who to contact in the Accounting department regarding your inquiries, please note below: CASH cash@nortonlilly.com to be used when inquiring on funds, notification of expected funds, and vessel cash deposits. outwires@nortonlilly.com to be used for out-wire requests. portchecks@nortonlilly.com  to be used for port checks. DISBURSEMENT ACCOUNTING disb.acctg@nortonlilly.com  DA Customer Service […]

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