When using the SYNC PROFORMA button in Fairwater for an S5 call, if there is an expense mapping issue you will receive a message similar to below meaning the PDA cannot sync to Simply5 until the expense code mapping is completed. If you receive such messages, please immediately forward to Cindy Wells, with copy to Ira Rudnick and Brithzia Mellon.
It will be important to precede your subject line with “SYNC ERROR” so that your email stands out and we can rectify immediately.
