Vendors will continue to send all of their invoices to scancenter@nortonlilly.com. See instructions letter below for Vendors.
The Scan Center operators will not be able to distinguish a PAS invoice vs a Fairwater invoice so they will continue to process all invoices into Collaborate. When Fairwater Invoices arrive in the Collaborate queue please choose the action “Send to Fairwater”. This will route the invoice back to the Scan Center to be processed into Fairwater.
Later, after the invoice volume shifts to Fairwater, the process will be reversed and invoices will be routed first into Fairwater and the exceptions re-routed into PAS.
Unlike Collaborate/PAS, in Fairwater Port Personnel are generally not involved in Invoice processing if the Purchase Order process was handled correctly by NLI Operations and the Vendor.