This error occurs when posting Cash Receipts and indicates a mismatch in the DA Due Date between Fairwater and D365. The source issue tends to be a DA Sync error when the DA is billed and if it is addressed at the time of the error there is not an issue. But, if the DA is added to D365 in a subsequent Accounting Period then this becomes a problem. To resolve we adjust the DA Due Date in D365 to match the Fairwater DA Due Date.
- Go go Accounts Receivable / Open Customer Invoices
- Select your invoice from the list
- Click on Transactions
- Click on Open Details
- Modify the Due Date to match the Fairwater DA Due Date
- Close
- Re-Sync the Cash Receipt Entry in Fairwater
