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Cancel Port Call

Go to “Agent Whiteboard” Filter the “File Number” column for the call to be cancelled Choose the “Cancel Call” option from the “Action” column as shown below.   

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Call Type

Call type defines which Accounting Process/System will be followed for the Port Call. PAS – Collaborate/PAS Accounting (Sync’s with PAS) FWA – Fairwater Accounting (No Sync) Non-PAS – No Accounting Test – No Accounting During the Create Port Call Process selecting the Office will assign the default Call Type for the Port Call.  When you […]

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